MONITORING $1.00* per ACCOUNT
USING YOUR OWN TOLL FREE or LOCAL RECEIVER LINE.
This Plan is for those Dealers who already have their own TOLL FREE or LOCAL RECEIVER number(s) and have ADM assume the number. Then ADM bills the Dealer for the cost +3% of the call fees.
MONITORING $1.50* per ACCOUNT
USING YOUR OWN TOLL FREE or LOCAL RECEIVER LINE.
This Plan is for those Dealers who already have their own TOLL FREE or LOCAL RECEIVER number(s) and will forward them into ADM and ADM does not assume the number.
MONITORING $2.00* per ACCOUNT
INCLUDES A TURN-KEY TOLL FREE INBOUND RECEIVER LINE.
We offer an ALL INCLUSIVE RATE for those Dealers who choose to have us provide and pay for a NEW TOLL FREE RECEIVER LINE. With this plan, each month, you pay American Digital Monitoring® per account for the monitoring service and ADM pays for all your toll free services.
* Rates are conditional upon no more than 10% of Subscriber accounts having either opening after alarm reporting, Cancel reporting or Subscriber option to Cancel using SMS or through VirtuAlarm® false alarm platform.
FREE SERVICES INCLUDED WITH OUR PLANS:
FREE VIRTUAL LINE CARD
Each Dealer receives their own VIRTUAL line card with 10,000 account numbers RESERVED for their own accounts. You may choose to have us open blocks of 100 or all the accounts at one time. Regardless of your choice, accounts 0001 to 9999 are reserved for that particular Dealer and cannot be stepped on by any other Dealer.
FREE DEALER ACCESS
All Dealers receive our Dealer portal to add, delete and change any of their Subscriber accounts in REAL-TIME. Our Dealer portal also offers many report options to manage their accounts.
FREE NEW DATA LOADING
All Dealers receive FREE data loading when using our Dealer portal services. New Dealers receive their first 30 days of new account loading FREE using either our fax-in service or our "point-n-click" form. (Maximum 50 accounts.) Basic loading does not include more than 8 zones or 6 keyholders and an additional $2.00 fee will be charged for such.)
FREE SUBSCRIBER ACCESS
Allows the Dealer to authorize Subscriber access to review their account data online 24/7. FREE access can be upgraded to include the ability to allow the Subscriber to add, delete or change their call up list and passwords 24/7. The Subscriber can also add automatic notifications to be sent by Text or Email or on any or all signals from the Subscribers alarm system at the SAME TIME our dispatch center receives the notification. (A permanent audit trail is provided in the Subscribers history on every action taken.)
FREE DAILY ACTIVITY REPORT
Every 24 hours, the Dealer will receive an activity report of all signals processed. This report can be custom designed to report only specific events or everything.
FREE OPEN & CLOSE REPORTING
Dealers receive FREE daily logging of Opening and Closing signals for their accounts.
FREE TEST REPORTING
Dealers receive FREE Auto test verification. Should the account fail to test in a pre-set Daily, Weekly or Monthly parameter, the Dealer will receive notification in their daily activity report.
FREE UNKNOWN ACCOUNT NOTIFICATION
Should any UNKNOWN account number be received in the Dealers reserved account group with a VALID alarm signal, the first signal will be auto-logged. Upon a second signal receipt, our software will automatically build an "UNKNOWN ACCOUNT" shell and notify the Dealer of its existence by immediate email.
FREE TROUBLE SIGNAL RESPONSE
Any Trouble signal received is processed by our IVR system for notification to the alarm premises. This includes standard alarm accounts and UL FIRE accounts. The signal information and the Subscriber response is then sent to the Dealers daily report for action.
FREE SUPERVISORY SIGNAL RESPONSE
Any Supervisory signal received is processed by our IVR system for notification to the alarm premises. The signal information and the Subscriber response is then sent to the Dealers daily report for action. Based on the Dealers request, if there is no response through the IVR system, a live operator will contact the Fire Department per NFPA 72 requirement for notification.
OPTIONAL SERVICES AVAILABLE
2 WAY VOICE ALARM REPORTING
It easy to include 2 way voice monitoring to your service. Recommended in applications where elderly or disabled Subscribers are involved.
ELEVATOR / EMERGENCY REPORTING
From Elevator phones to Parking Lot and Highway Emergency phones your Subscribers can get it all through American Digital. Using caller I.D. Technology, we can identify the caller before they even say a word and have all the information needed at our fingertips.
CENTRAL STATION NUMBER ANSWERED IN YOUR NAME
While our Dealers do receive a toll free number for their subscribers to call into the monitoring center at no additional charge, we also offer a LOCAL number to your area that is answered in your company name by a live operator 24/7. ($75.00 per month.)
UL Fire Account Monitoring (ULA) + $3.00
Non-Emergency Alarm Zones (Notify Zones) + $1.00
2-way Voice Account Monitoring (Call-back)+ $3.00
Emergency Elevator Monitoring + $3.00
Openings / Closings (Logged) + FREE
Openings / Closings (With Schedule) + $10.00
Openings / Closings (Passcode on every opening) + $15.00
Test Signals (LTT Reported in AM report to Dealer) + FREE
Test Signals (LTT Reported to Subscriber by IVR) - FREE
Test Signals (UL-FIRE-LTT Subscriber Notified by IVR) - FREE
Supervisory (Reported to Dealer in AM report.) - FREE
Supervisory (Called out to Subscriber by IVR) - FREE
Supervisory (Called out to Subscriber.) + $1.00
Troubles (Reported to Dealer in AM report.) + FREE
Troubles (Called out to Subscriber by IVR.) + $1.00
Remote Access Subscriber Data Loading - FREE
ADM Subscriber Data Loading - $4.50 ea.
More than 10% of Subscriber Accounts without reporting "Opening after Alarm", Cancel, or ability for Subscriber to "Cancel" by SMS or through the VirtuAlarm® False Alarm Platform + $1.00
Global SMS Notifications $25.00 platform fee + $.10 cents per Account. (Includes the Subscriber ability to CANCEL the alarm condition.)
All pricing subject to Dealer returning a signed hard copy of our 24 month term monitoring agreement available for printing on-line at http://adm.upgrade.com. Any services not prices above are subject to pricing upon request. All pricing subject to change either upon expiration of a signed 24 month agreement or with a 30 day notice to Dealer from ADM. Pricing shown above is subject to Dealer remaining in good standing, paid current using a valid auto-payment source on-file with ADM. Additionally, additional fees may be charged if the Dealers group of accounts exceeds 3 Live Operator responses per month, or more than 100 signals in a 24 hour period.
For complete details on our base rate, or any other service fees, please contact us at 1-800-825-5911.
All pricing and offers subject to change with 30 day notice.